"The Rx refill by phone and with outside pickup could not have gone more smoothly."

"We don't have any suggestions for improvement. Your staff is competent and always friendly."

"Everyone did great. We are all working on Cap being more comfortable at the vet. When COVID is over I plan on bringing him for a walk around so he can see it’s not scary there. Thank you for being patient with him. "

"Curious, caring, efficient. And loved that I was given info for potential products, but not pressured "

"You are wonderful with my dogs, I would never trust someone taking my dogs out of my site, but I completely trust leaving them with all of you, your kindness and concern for there well being is wonderful, thank you ."

"You did a good job. Thank you. "

"I was very pleased with the efficiency of the curbside service. It looks to be more effort on the part of the techs and I certainly appreciate all that the team does to take care of my babies! Although I miss the one on one with the staff, I understand why visits need to be conducted this way for the time being. Thank you for all that you do!"

"We like the calm and gent are provided by the associates at Country Oaks. Our kitties don’t get stressed during their visits. Thank you."

"The way you all handled the COVID safety precautions is better than the other vet that I have went to during this time. I felt you really took care of my dog and made sure he got quick and effective treatment as well as making sure we saved money on the treatment. "

"This was our first visit and we were so impressed and happy. Thank you "

"You are wonderful and your caring for Aiko and Pele has changed our entire vet experience in a good way!"

"I could not get my large dog to get out of car but your tech was very helpful."

"Thanks for keeping our Holland Lop bunny healthy and happy."

"My first impressions of Country Oaks were nothing short of amazing. The attention they paid to my pet was great. We will be transferring all of our pets over. "

"Did not receive the news I wanted but appreciated Dr. Johnson's honesty. Because of this we did not put my cat through tests that aren't going to prolong her life. Thanks for the honesty Dr. Johnson. We have a lot of other critters we will be bringing to you."

"Always pleased with our visits there."

"Simple checkup was simple"

"Posey is doing great! Thank you for being so attentive! Nicole"

"First time bring my 5 month old frenchie to the vet. It was tough not being able to go in with her due to the COVID-19 but they took great care of her and i was very pleased. "

"Every bit of the visit was pleasant and easy. Thank you! "

"I had a pleasant experience visiting this pet hospital and will definitely be recommending and coming back. The visit was quick, thorough and insightful."

"I felt that Luna was in safe hands. You guys were also very accommodating when it came to budget! I was EXTREMELY pleased and relieved with the visit. "

"Everyone from scheduling to the pre-appt call and then through checking in were Profesional, efficient, kind and helpful. Dr Williams was so loving, kind and knowledgeable, as well as, considerate and professional! "

"Easy pick up of meds."

"For a first time customer and during these most challenging times, I was impressed by the professionalism and concern to keep us humans and our pets safe"

"Just miss being with my dogs while there. I understand why but feel for Luca as he is very scared. Dr. Johnson is wonderful. Jessie is great too. Thank you for taking such good care of them both. Angel is alive because of your wise protocols and treatment plan. ♥️"

"Service is always excellent! I really appreciate the extra precautions in place because of COVID. The staff is always great too. They always listen and work well with both my dogs."

"You all are doing a great job, especially with the circumstances! "

"Our experience this time was so different, but couldn't have gone better! Our tech (Claire I think?) was soooo nice and thorough coming out to our car to get our pup. It was easy to sit and wait in the car and then take our payment over the phone while we waited. Thanks for prioritizing the health and safety of your staff and patients during this crazy time we're in - we love you guys! "

"Excellent!"

"I truly feel my boy is getting the best care here, not to mention lots of yummy treats. At the previous vet, he would never go back willingly with a vet tech. With the current situation and animals being taken inside by a vet tech while we wait in the car, I wasn’t sure how willingly he would go. To my surprise, he went without hesitation! That says a lot! Country Oaks has done a phenomenal job continuing the care of our pets while keeping not only themselves but us customers safe as well. The building, inside and out is always well kept and clean. The staff is ALWAYS friendly and helpful. "

"Prompt service fantastic. The vet explained things very well."

"Very good. Your new facility, protocols, and customer relations are great!"

"Easy and comfortable for both Bailey and myself"

"That was my first time in the clinic and I loved it! Very friendly staff, great communication (via text message too, staff sent me a picture of my dog during the appt), the doctor was super friendly, very different than all the other experiences I had in other locations. "

"Your being available to us is appreciated. I believe you have worked out a way to offer service in this restrictive period. Of course it is not the same as being face to face with Dr. Johnson. I’m thankful for all of the staff. I’m looking forward to getting back to normal."

"Your virus protocols are excellent. Felt very safe and easy to communicate with staff. Our timid dog appreciates your gentle approach."

"I appreciate the safety protocols and te service to my car! Thanks for all you do to keep us and our pets healthy!"

"Phenomenal visit! I’m a new customer and I was flabbergasted when my dog walked into the office with no fear, he didn’t even look back. I needed a new vet because my last one overcharged for unnecessary costs, sometimes he would up charge $90 for pointless services! I had the complete opposite experience here, I even received free goodies! My dog will have surgery this week, and I wouldn’t be doing it if I didn’t fully trust the staff and veterinarian. Thank you so much for caring about your patients and clients, I will most assuredly return! "

"Great customer service and always treat my pup and I so kindly. Top notch service!"

"Felt like they took excellent care of my dog... who isn't the friendliest when he visits the vet. "

"Very Good service I am pleased with my visit so much so thinking about changing vets"

"Doing well given the ever changing and confusing COVID restrictions that are placed on people and businesses. "

"Great curbside appointment! Thank you!"

"We think you're the best Pet Hospital we've ever been to. Friendly, and knowledgeable while putting the Mamas and Papas at ease. Just a great experience all around."

"I like the way you have adapted to social distancing and keeping us safe while providing the best service to our pets! "

"Country Oaks is the best vet that I've ever been too. Everybody is so kind and helpful. I really like the happy dog kit. It made the visit stress free for me and my dog. "

"I'm very impressed by the efficiency of how you handled my prescription order and delivery to my car!"

"You guys are the bomb! We appreciate you taking great care of our fur baby. The process you have to handle social distancing protocols is perfect, and we look forward to coming back. "

"Great service, great advice and we really appreciate you giving the best care to our Lucas, even if he was pretty stubborn. "

"Excellent service by staff. Doctor was so nice. Didn’t meet her of course but over the phone she was wonderful. I felt confident my lil girl was in perfect hands. "

"Under the circumstances Of not be able to be with Holly ~ the technician was great I think his name was Justin ~ Holly seemed to like him🐶 The follow up call and diagnosis was prompt and the Vet explain everything thoroughly! So I was very pleased ~ great team and I thank you all 🥰🐶 Pam "

"Polite prompt practicing social distancing. Patient in answering questions. "

"Thank you for handling this trying moment in our lives so expertly . I miss the interaction with your staff and personal time with the technician and vet, but things are as they are. Thank you "

"Always get good care and friendly service."

"You are doing great! especially considering the difficult times out there!"

"You've been great!!"

"Last visit was just to get Mia’s nails did. Technician promptly came out to get Mia when I phoned on arrival. He didn’t just grab her through the window...he pet her first so she knew he was ok. Returned shortly with beautiful nails. All indications were that she enjoyed her visit."

"Very happy place to come with my kids. Everyone is very nice and helpful."

"Excellent communication with Dr. Friendly staff. Feeling of confidence high. "

"With everything going on with covid 19, country oaks took extra precautions to ensure my pet Zoey and our family remain safe. The doctor called us and gave us a detailed report on Zoey’s allergies and provided us with steps to care for her"

"Everyone did their best under the difficult current circumstances. The vet tech who picked up the cat and returned him was very friendly and professional. "

"Amazing experience. You were able to get us in for a new kitten visit same day. Distancing procedures were explained clearly on the phone and couldn’t have been easier. Staff even texted me a photo of my kitten during the visit. I’ve already recommended Country Oaks to two friends. "

"Simple easy process especially during this COVID19 ordeal "

"I really appreciate how you are handling still being able to see pets during this Covid craziness. It was a relief to have my dog seen rather than needing to wait until the quarantine advisement relaxes."

"This is seriously the best Vet I’ve ever gone to. I moved here from Solano County and was worried about finding a new Vet but I could not be happier! I tell everyone how great you guys are :)"

"You are doing very good. "

"Excellent service, really impressed with how well you're handling covid-19 guidelines and happy to have been recommended to you :)"

"I really appreciate your expertise and caring attitude. My dog isn't easy to handle, but you guys manage him very well. Special thanks to Dr. Imig!"

"The carsode service was great. Very friendly, concerned ,prompt ...."

"You were recommended by a friend, Mike Pryor. We have brought 2 animals in so far and both received excellent care. Reggie had to be referred to UCDavis as he had a cancerous tumor in his eyelid. The process was so efficient and your office did some of the aftercare. They coordinated very well with UCD. Your entire staff are very empathetic and caring and gentle with the animals and the owners! Your Covid-19 procedures are generous and very much appreciated."

"The staff are always very friendly and helpful. Quick service. Vet explained everything well and took time to answer my questions. Environment is very calming and always very clean; like an upscale vet but without the price gouging. Recommend this vet to anyone who asks. "

"Very pleased with service received to date. "

"I appreciated the curbside pet dog off and that all staff were geared up with protective gear. "

"Was wonderful experience! Beginning with scheduling and the friendly and accommodating front office staff, the technicians who gently guided our senior dog from the car and thorough and compassionate examination given by Dr Chiu. The friendly and fear-free approach was just what we were looking for!"

"My baby girl is very sweet and mellow but I have the dog Paw Paw it's a bit angry snipper and I thank and appreciate tender you guys are with him we always feel special when we leave thank you so much"

"We love Country Oaks Pet Hospital! We drive all the way from Natomas to visit your hospital, we love the way you treat our fur baby and are so happy with the service of all staff members. Thank you!"

"I only had one visit but it was a great experience everyone was nice keept me inform and explain everything verry thougroly and answered all my questions they provided me with all the info I needed at home I had to call the after hours number and they were great answering my questions and easing my fears "

"Service was excellent"

"Couldn't be happier with the service and care we've received."

"Excellent process for animal care while maintaining social distancing."

"Very good!"

"Considering this was my first time here. And we couldn’t go in with our dog because of the covid situation. We had an amazing experience. Everyone was nice and took their time with my anxious pit bull. It’s always a worry that people will judge my baby because of the stigma of having a pitbull. But they made us both feel comfortable. I appreciate that so much. "

"Always so helpful with all I've been through with my pets. They understand that my pets are family and do everything to make them comfortable at every visit. They are the best pet hospital I've ever used. Thank you "

"Thanks for adapting to the current situation. We appreciate knowing that our fur children will continue to have their needs met."

"Very professional, love the nurses they are very easy to talk to and just super awesome! The vet/Dr. is super helpful and didn't seem like other vets that I have gone to who seem like they just want your money! i appreciated the extra time taken to answer questions and call back with updates in a timely fashion. 10/10 will definitely continue to use country oaks pet hospital for future needs."

"I think all of you are doing an excellent job during this pandemic that we’re having. Keep up the good work all of you! Chad is the best. :)"

"Everyone is so friendly and professional, and I absolutely love the adorable bandanas provided for each pet."

"Everyone I encounter here is so nice -- and genuinely so! I appreciate the care, concern for my pup and the exceptional customer service for us humans."

"Team was kind, courteous, and professional. Best experience I have had at any vet in town"

"The curbside service, was great!"

"Doing fine, no need to change"

"I think you're doing a great job pivoting during this pandemic and adapting to new ways in customer service. I was able to pay over the phone for my pet medication and was told to call once I arrived and the medication would be brought out to my car. The service worked perfectly and the PPE clad representative was kind and nice. Great job!"

"You all are SO incredibly friendly, caring and transparent. I really appreciate how quick you all work and answer all questions easily. I know providing care has become a bit tricky during this pandemic but you all are doing a wonderful job. Thank you for taking care of our puppers. "

"Nothing bad to report. Just excellent care."

"Curbside pickup/care is working great. Thank you!"

"Just had the first visit and very impressed with the care and follow up, as well as open communication "

"The team here is awesome, so excited we were able to be a client "

"You are doing great! Louie is recuperating slowly but well.He’s eating a little and sleeping a lot. In addition to your great care for him, I have to thank three of your young men for taking care of me when my car died in the parking lot. A push, a jump-start with cables are surely above and beyond the job specs! Thank you; keep up the great care!"

"Even with COVID precautions in place, the staff did a terrific job taking care and comforting our dog and us. They knew their protocols and information and seemed to carry out tasks efficiently."