"I think your Covid-19 precautions are working very well. It was very easy to hand over Midas to a technician and speak to Dr. Chu over the phone. Your staff are friendly and seem to be very knowledgeable. I would be happy to come here again. "
- Sophia Burgess
11/21/2020 22:13:39
"I like the recent phone options, reminders, and appreciate the Covid experience creates stress on all of us and the effort the staff is providing."
- Cynthia (Miki) Teixeira
11/21/2020 17:09:17
"Appointment was quick, on time, and easy! Came out to the car quickly, called right away with a diagnosis, and treated all within 20 minutes. Gave treats and some medicine for the next appointment. We will definitely be with you all for a long time to come!"
- Josh Umiker
11/19/2020 18:25:23
"Appointment process was clearly communicated. Easy check in. Communication with dr via phone worked great. Checkout was easy. Staff was friendly and helpful."
- Janet Elliott
11/18/2020 21:55:04
"We love our pup but know she can be challenging due to her fearfulness. We were happy to find Country Oaks and really appreciate the care and conpassion your staff always have with her so we can make sure our little rescue stays healthy. "
- Erica Bishop
11/18/2020 19:59:48
"I was extremely impressed with the service I received, and the care that my beloved kitty received from Country Oaks Pet Hospital."
- Nan Hampton
11/17/2020 22:31:22
"Your staff is friendly and great with my deaf dog"
- Matelle Goldstein
11/17/2020 19:47:02
"I felt that things were being handled safely, and appreciate how considerate and friendly the staff are. :)"
- Michael Fox
11/17/2020 00:48:27
"The experience was great! It was our first appointment together at the vet. The tech was in full PPE and was very sweet to Bear when he was scared to go in. Dr. Johnson answered all of my questions and made me feel more relaxed and confident in our treatment plan. The directions for his medications and exercise were simple and clear. Everything was done in a timely fashion as well. "
- Kelsey Harrison
11/17/2020 00:33:40
"Everything has been great."
- Emily Wilson
11/16/2020 20:21:19
"Everyone was friendly and supportive and the appointment was very efficient! I appreciate that Dr. Johnson does not try to "up-sell" me."
- Susan Holl
11/16/2020 18:26:14
"It was our first appoint there and I was very pleased."
- Laura Mandler
11/16/2020 18:06:34
"We love coming here. Everyone’s very friendly and caring. "
- Marlene Benthien
11/15/2020 23:20:04
"Everything is fine. My little tabby is difficult to deal with, and Country Oaks has figured out that she needs to be wrapped in a towel to facilitate relaxation."
- Christine Riddle
11/15/2020 21:31:53
"You’ve been fantastic with all of our pups. "
- Carrie Perryman
11/15/2020 21:16:50
"I’m really happy with the care my dog receives at Country Oaks. "
- Branin Smith
11/15/2020 02:18:49
"I think you're doing well. I did appreciate that I during my pups surgery day I heard several times from the technician handling her case as well as the MD. Every call that day -- from dropping her off in the morning, to check-ins, payment, and pick up, knew who I was, and who my little pup Gnocchi was. I appreciated that!"
- Deborah Espinal
11/14/2020 23:22:12
"Boots is so well cared for at Country Oaks! Loved chatting with dr Chiu & hearing how well he’s doing! We’re all thrilled had his nails trimmed! Thank you all, Whitney "
- Bud Applegate
11/14/2020 22:47:02
"I recently transferred care to stay with my current Vet. I haven’t had any problems so far. Keep up the good work!!!"
- Alison Cutright
11/14/2020 21:36:23
"Your staff is wonderful!! They do such an amazing job keeping everyone safe during the pandemic."
- Tracy Hale
11/14/2020 04:50:40
"I got in early, and feel that Flora was well diagnosed and treated."
- Amanda Nelson
11/13/2020 23:55:24
"I had the best experience. Roscoe is a big dog and I was worried about not being present in the appointment due to covid restrictions but the tech said he did so well and she sent me a video of him in the appointment. I was so relieved and grateful he felt comfortable without me "
- Alexandra Jimenez
11/13/2020 20:25:10
"You are all doing a great job by providing the best services for our pets in need. I always feel very good when I take my cat to your hospital. Thank you so much for all you do."
- Dolores Ortiz
11/13/2020 03:32:31
"You all are doing great as always! Thanks for taking such good care of our furry family members! ♥"
- Angie & Greg Sahnd
11/11/2020 23:06:57
"All are great ..feels like concierge "
- Ellie & Kevin Vierra
11/11/2020 04:29:26
"I am so glad I found your practice! Purrito is feeling so much better since her dental surgery and your process with COVID-19 has been very clear and worry-free."
- Andrea Terry
11/11/2020 00:09:05
"The prescription service is very efficient."
- Katherine & Doug Brandenburg
11/10/2020 19:34:49
"This was our first visit and it was great! The staff was attentive, answered all my questions and I didn’t feel rushed. "
- Amanda Jennings
11/10/2020 15:45:42
"Always love our experience with the staff. They have maintained every precaution they could during this pandemic, which i greatly appreciate. Im very grateful for their continued help"
- Tiffany Tran
11/10/2020 06:52:17
"Really good service, punctual and great information from the vet. Thank you!"
- Jessica Orlandi
11/09/2020 22:46:35
"Every effort was made to make sure our anxious dog had a positive experience."
- Dave Sanderson
11/09/2020 20:34:39
"This is a very professional staff. Dr. Johnson makes the extra effort to diagnose and treat my animals. My questions are always answered. Prescriptions timely filled. The expanded hours are important to working people."
- Diane Yapundich
11/09/2020 20:33:41
"love using you guys as my vet, every visit is great."
- Antonio Monaco
11/09/2020 20:32:18
"Makana job at lov s the staff and this makes me very happy as a furmama. Thank you"
- Sondra Vennewitz
11/09/2020 20:23:07
"You are doing very well! You are nice and close for a large rescue kitty who does NOT like to ride in a car at all! Keep up the good work!"
- Brenda Davis
11/07/2020 18:57:15
"A returning client. Staff is friendly and informative. Bella love you guys! "
- Chua Xiong
11/07/2020 05:15:56
"This is by far the best veterinary practice I have been to. The amazing customer service, the fear free environment, how quickly I can get an appointment, everyone is super friendly - this place is a bit out of my way but these are some of the reasons why I will make the drive. "
- Betty Chan
11/06/2020 03:25:16
"Great job"
- Katharyn Cooper
11/05/2020 20:12:59
"The staff was incredibly helpful and friendly over the phone and in person. Great first visit!"
- Josh Jolley
11/05/2020 18:38:52
"curbside service was efficient. "
- Jim & JoAnne Nightingale
11/05/2020 06:29:40
"The staff demonstrates exceptional quality of care for my pup. 10/10 would recommend"
- David Burke
11/04/2020 17:36:01
"As always, the staff and doctors were caring, professional and kind. They listened to my concerns and explained their diagnosis to me. I appreciate all your efforts to keep everyone safe in light of the Covid virus by coming out to the car to pick my pet up and then calling on my cell to discuss the results of their exam. Thanks for your excellent care of my dog."
- Cathy & Norman Nickeson
11/04/2020 16:35:33
"Staff was nice and very was clear with what was needed. Really straightforward and pleasant experience. "
- Laura Curran
11/02/2020 21:02:23
"The visit was great. Fast service I guess my appointment was at a good time even for a Saturday. "
- Jennifer Lafoon
11/01/2020 23:55:07
"Very helpful and kind staff. Great hours of availability"
- Natalie Berg
11/01/2020 18:13:30
"Our last visit was for Rx pick up for our dog. We called the order in and a cheerful office staff member called us when the order was ready. At that time, we prepaid with a credit card. Then we drove to the office and called the friendly front desk employee for pickup. Your office then placed the order in a box outside the front door and I walked up to get the order. No physical contact needed. So, we are all safe during this time of COVID. A smooth. efficient way to handle things. Kathy & Rich G"
- Richard & Kathy Grabowski
11/01/2020 16:47:09
"Great! Buster’s history was taken prior to appointment. Everything was done as requested- heartworm injection, eyes rechecked and refill for flea meds"
- Dewey & Jeanette Willis
10/31/2020 23:35:58
"You are amazing Amanda is the best! She has two Great Danes & is very helpful with my boy Tuxedo 😊 "
- Dina Garcia
10/31/2020 19:36:49
"Always a pleasure dealing with Country Oaks Pet Hospital."
- Roch & Bonnie Brunson
10/31/2020 19:01:42
"I have a lot of trust with my pets at Country Oaks. "
- Donald Luke
10/31/2020 01:29:39
"great"
- Craig Pfeiffer. Md
10/31/2020 00:18:54
"Great Job with taking Care of Arlo! I loved getting a picture text of him while he was in the vet office(: "
- Megan McKenna
10/30/2020 21:25:52
"I think you provided excellent care. I have no complaints or comments on things you should change. "
- Kaely Wunschel
10/30/2020 19:15:22
"I felt cared for immediately with extra effort taken to get to know our cat prior to dropping him off. I was nervous about not being able to go inside the room with him but I am confident that his experience was a positive one. thank you! "
- Alayna Kane
10/28/2020 16:30:11
"I appreciate COPH very much. Great care, friendly service. Thank you"
- Paulette Kelley
10/28/2020 15:36:22
"This was our first visit. No complaints or suggestions. "
- Holly Krieger
10/27/2020 21:41:20
"Your friendly staff respond quickly and efficiently!"
- Rebekah Branaman
10/27/2020 15:29:16
"Everyone was pleasant, helpful and friendly."
- Leslie Leyte
10/27/2020 13:48:42
"Pick for meds was quick and easy!"
- Andrea Naten
10/26/2020 20:46:32
"I always have a great experience at country oaks. I wish I could have gone inside with Herbie at his last appointment but I understand why you’re taking precautions!! "
- Jessi Gunn
10/26/2020 16:32:34
"My first visit was excellent. Everyone one I had any contact with seemed to enjoy working with the owners and the patients. They sent me pictures of my bird enjoying himself in the room with the tech."
- Veronica Cofer
10/26/2020 04:32:25
"You are doing great! Your phones are answered promptly by knowledgeable staff. Everyone I've spoken to has a positive attitude and obviously cares about animals when I see their interaction with my pup. After the appointment Dr. Chiu called and explained everything and asked if I had any questions. I did not feel at all rushed. Very pleasant experience."
- Jaklyn Moran
10/25/2020 21:24:37
"Great service!"
- John & Susette Drewes
10/24/2020 19:48:42
"I think you all are providing a valuable service during a challenging time. I appreciate you all!"
- Karen Quidato
10/24/2020 19:40:10
"My pet's first visit went amazing. I couldn't have asked for a better experience."
- Jacqueline Bryant
10/24/2020 19:33:10
"Wow...congrats all...what an amazing visit. From your tender loving care of Bella, the pictures you sent of her in treatment, the comprehensive exam, the artists rendition of her on the take home bag to the great communication between Dr. Imig explaining everything in detail, I am so grateful. Bella is doing well...her nail trim ...great...the shot for itching worked immediately and she is much happier now. Great work by your technicians and receptionist too...a beverage for me ...much appreciated. The best Vet appointment ever. You should feel proud of how perfectly detailed your system works and a great staff!!!"
- Ruth & Bill Barnard
10/24/2020 18:51:01
"I’ve always been very happy with my experiences at Country Oaks. I have a skittish dog, and the techs and vet always do well by him. People are friendly, service is timely."
- Michele Fisher
10/23/2020 19:11:38
"I liked that the doctor called me, the staff were friendly and informative. I’m glad I found a good vet hospital for Kiki. I had an overall good feeling after my visit. "
- Cheryle Hart
10/23/2020 01:14:04
"Typically, I would have been uneasy about not being present for the exam, but having been very impressed on my last visit, I was comfortable waiting in the parking lot, knowing my pets were in good hands. Covid procedures were very reasonable & well-handled, & I appreciated that I was still able to speak with the vet directly, even if I couldn't be in the room. I honestly can't think of anything critical to say! :)"
- Matt Szymanski
10/22/2020 21:21:58
"I love Dr Irene. She is so compassionate and caring, she has cared for out cat for 18 years, and now, at the end, she is stepping up in her usual way. Your lab results came back quickly and eveything has been on the schedule you told me. "
- Kairi (Pronounced Carry) Clark
10/22/2020 19:26:18
"Dr Irene is the best! So glad she moved to Country Oaks"
- Paula Kilgour
10/21/2020 23:00:20
"We love the care and attention we get from the staff and Dr. Johnson. Hope the COVID protocols end soon...."
- Angela & Michael Justice
10/21/2020 20:30:37
"Always good service, particularly liked the Covid-19 protocols. "
- Bob & Caron Ramsey-Lewis
10/20/2020 19:55:02
"I always have such a great experience at your facility. My two cats were seen here last year. The staff is always very friendly and has a smile on their face. I never feel worried handing my puppy over to you as we cannot come inside. I know even though I’m not with Bella that she is still in very good hands. The staff and doctor are always kind and caring. I also like that things are explained before hand and I know how much will come out of my pocket so as there is no unexpected costs. Thank you for all you do!!!"
- Pratch Stone
10/19/2020 20:27:34
"Everything went well. Bear does not like to come in but your staff was great."
- John & Sharon Winkel
10/19/2020 19:30:12
"Everything was find."
- Joann & Ronald Thompson
10/19/2020 18:29:23
"I found this veterinarian practice off of Yelp after a list from the House Rabbit Society list of vets were unable to take me. McBun’s current vet moves to a better job so unfortunately, they couldn’t get us in until December. I wasn’t going to wait that long for care so it made sense to have two vets (local in SF) and in Sacramento, where my family lives. I was impressed with the level of service and approach during these uncertain pandemic: steps to ensure safety, social distancing, all the while maintaining the level of excellence seeing the furry members of our family. The check-in process was smooth, as was the clear and concise directions from the staff who spoke to me over the telephone, handled McBun’s carrier to/from the car, and the veterinarian’s diagnosis/treatment plan moving forward. I can only imagine what McBun must have been like (I know how he can be) but had utmost trust in the staff and practice here. Thank you for making his/our first visit seamless, I’m so happy to be a client here!"
- Mayyko Morita
10/19/2020 15:22:05
"Great communication, SUPER friendly tech, and fairly timely considering all the changes and new processes. "
- Lauren Hall
10/19/2020 13:27:54
"The people working there are always pleasant and caring. I feel like they are kind to the animals and that makes me feel better about trusting them to care for my kitty. I’m so happy I decided to bring her here. The Dr.’s are knowledgeable and have answered all my questions. "
- Laura Cheah
10/18/2020 18:43:10
"Customer service was great and the doctor who saw chubby was amazing. She was informative, empathetic and listened to what I had to say. I truly appreciate her and I wish there were more vets like her. "
- Diana Gonzalez
10/18/2020 17:38:21
"Friendly professional staff. Great first experience."
- Susan Shellooe
10/18/2020 17:10:49
"Great experience! Can’t think of any way to make it better "
- Cameron Rinetti
10/18/2020 01:40:36
"This is our first time using your facility, and I really liked the experience of it. Oynex seemed content after coming back from getting her shots. I will continue to use Country Oaks Pet Hospital for my baby Oynex. Great job, and the doctor was very informative with everything."
- Teresa Paysinger
10/18/2020 01:16:50
"You were recommended to me by the Clifton-Loper family and what a blessing that was😀 my little Rusty means the world to me and whatever happened to get him in such bad shape so very quickly ( still leaning towards a spider bite) we all don’t know but you treated him immediately and so gently and so kind to me in my anguish I can’t thank you enough. We have found a new vet!"
- Cindy Belmain
10/17/2020 20:13:18
"Outstanding service"
- Sandy Lanz
10/17/2020 19:24:50
"Amazing! I love this place so much! I’m so lucky to have found them because they truly treat your dogs like family! One of my dogs is super scared of the vet but when he goes here, he does so much better! I can go on and on about how top notch this place is! I highly recommend them! "
- Jacqui Curtis
10/17/2020 17:31:18
"Everything was great."
- Gail Miller
10/17/2020 05:23:57
"You’re doing well. The online appointment works fine. Safety concerning COVID-19 is great. Also, staff are professional and friendly with my pet. I appreciate your services and support. "
- Sima & Abdul Nafiz
10/17/2020 04:51:32
"Loved your streamlined process given covid for dropping pets and picking them up. Super easy!"
- Alexxa Debenedetti
10/16/2020 18:31:50
"From the time I made the appointment to the time of the exam, the experience was great! The veterinarian listened to my questions and answered each one thoroughly. The staff was helpful and compassionate. I felt that every person I interacted with was helpful, patient, and not rushed--I appreciate that very much. The process was efficient despite the necessary COVID protocols. We are happy that we selected Country Oaks Pet Hospital for our babies, Agate and Franklin. Thank you! "
- Katrina Dolenga
10/16/2020 17:21:53
"I will bring Punkin to Country Oaks from now on."
- Thomas Stevens
10/16/2020 17:18:36
"OMG!!! You are the very best vet we have ever had, and I cannot thank you enough for the care, concern and respect you show our furry family members. Roxanne absolutely LOVES Claire, and thank her and Dr. Imig from the bottom of my heart for everything. So long as we continue to receive this kind of care, we will be with you until our doggies take their last breaths, and beyond!!! Hugs and tail wags, Debra, Dan, Roxanne and June Buggies."
- Debra Keirsey
10/16/2020 10:07:27
"They took great care of my little fur baby :) "
- Erika Rodriguez
10/15/2020 16:31:17
"I think you guys are doing great"
- Vicki Giannetti
10/14/2020 21:30:07
"Very smooth and professional process Staff was incredibly helpful and courteous "
- Maureen & Alan Lancaster
10/14/2020 16:49:31
"I had a very pleasant first time experience. I brought in my dog, Tamale, for basic grooming (nails and glands) as well as microchiping. Everyone on staff was really friendly, knowledgeable and I didn’t feel rushed over the phone with any of them. Everyone answered my questions thoroughly and let me take my time. This is always impressive to me, for I know veterinary professionals are busy people. Glad to have this establishment as Tamale’s new veterinarian. "
- Jessica Fleming
10/13/2020 23:13:29
"I like that I was able to speak with Dr Irene even though I wasn’t able to be with my cat during the exam. I appreciated the update on how he’s doing "
- Susan Geiger
10/13/2020 22:51:27
"I just went by to pick up a prescription but the process was easy and staff are very friendly. "
- Julie & Jeff Sauls
10/13/2020 15:24:27
"So glad you are taking Covid precautions. Quick, friendly service. Seems like staff really care about my dog. Weekend appointments make it so much more convenient."
- Jennifer Ellwanger
10/13/2020 15:16:36
"Excellent communication and show you love pets"
- Brenda Miller
10/12/2020 22:09:13