"I really appreciated how i was treated and therefore how I extrapolate Vega was treated. Since I didn't get to go in with her. People were courteous. The procedures and processes were explained without taking forever, or treating me like I was dumb, or like they were reciting a script, you know like when you call AT&T. The price was explained before so I could consider it in making my decisions, I was presented with options of care and the differences explained. And Vega came back more calm than when I gave her to the tech, so I know she wasn't mistreated. that is always paramount for me. Thank you. "
- Sonnett Peterson