"I think your Covid-19 precautions are working very well. It was very easy to hand over Midas to a technician and speak to Dr. Chu over the phone. Your staff are friendly and seem to be very knowledgeable. I would be happy to come here again. "

"I like the recent phone options, reminders, and appreciate the Covid experience creates stress on all of us and the effort the staff is providing."

"Appointment was quick, on time, and easy! Came out to the car quickly, called right away with a diagnosis, and treated all within 20 minutes. Gave treats and some medicine for the next appointment. We will definitely be with you all for a long time to come!"

"Appointment process was clearly communicated. Easy check in. Communication with dr via phone worked great. Checkout was easy. Staff was friendly and helpful."

"We love our pup but know she can be challenging due to her fearfulness. We were happy to find Country Oaks and really appreciate the care and conpassion your staff always have with her so we can make sure our little rescue stays healthy. "

"I was extremely impressed with the service I received, and the care that my beloved kitty received from Country Oaks Pet Hospital."

"Your staff is friendly and great with my deaf dog"

"I felt that things were being handled safely, and appreciate how considerate and friendly the staff are. :)"

"The experience was great! It was our first appointment together at the vet. The tech was in full PPE and was very sweet to Bear when he was scared to go in. Dr. Johnson answered all of my questions and made me feel more relaxed and confident in our treatment plan. The directions for his medications and exercise were simple and clear. Everything was done in a timely fashion as well. "

"Everything has been great."

"Everyone was friendly and supportive and the appointment was very efficient! I appreciate that Dr. Johnson does not try to "up-sell" me."

"It was our first appoint there and I was very pleased."

"We love coming here. Everyone’s very friendly and caring. "

"Everything is fine. My little tabby is difficult to deal with, and Country Oaks has figured out that she needs to be wrapped in a towel to facilitate relaxation."

"You’ve been fantastic with all of our pups. "

"I’m really happy with the care my dog receives at Country Oaks. "

"I think you're doing well. I did appreciate that I during my pups surgery day I heard several times from the technician handling her case as well as the MD. Every call that day -- from dropping her off in the morning, to check-ins, payment, and pick up, knew who I was, and who my little pup Gnocchi was. I appreciated that!"

"Boots is so well cared for at Country Oaks! Loved chatting with dr Chiu & hearing how well he’s doing! We’re all thrilled had his nails trimmed! Thank you all, Whitney "

"I recently transferred care to stay with my current Vet. I haven’t had any problems so far. Keep up the good work!!!"

"Your staff is wonderful!! They do such an amazing job keeping everyone safe during the pandemic."

"I got in early, and feel that Flora was well diagnosed and treated."

"I had the best experience. Roscoe is a big dog and I was worried about not being present in the appointment due to covid restrictions but the tech said he did so well and she sent me a video of him in the appointment. I was so relieved and grateful he felt comfortable without me "

"You are all doing a great job by providing the best services for our pets in need. I always feel very good when I take my cat to your hospital. Thank you so much for all you do."

"You all are doing great as always! Thanks for taking such good care of our furry family members! ♥"

"All are great ..feels like concierge "

"I am so glad I found your practice! Purrito is feeling so much better since her dental surgery and your process with COVID-19 has been very clear and worry-free."

"The prescription service is very efficient."

"This was our first visit and it was great! The staff was attentive, answered all my questions and I didn’t feel rushed. "

"Always love our experience with the staff. They have maintained every precaution they could during this pandemic, which i greatly appreciate. Im very grateful for their continued help"

"Really good service, punctual and great information from the vet. Thank you!"

"Every effort was made to make sure our anxious dog had a positive experience."

"This is a very professional staff. Dr. Johnson makes the extra effort to diagnose and treat my animals. My questions are always answered. Prescriptions timely filled. The expanded hours are important to working people."

"love using you guys as my vet, every visit is great."

"Makana job at lov s the staff and this makes me very happy as a furmama. Thank you"

"You are doing very well! You are nice and close for a large rescue kitty who does NOT like to ride in a car at all! Keep up the good work!"

"A returning client. Staff is friendly and informative. Bella love you guys! "

"This is by far the best veterinary practice I have been to. The amazing customer service, the fear free environment, how quickly I can get an appointment, everyone is super friendly - this place is a bit out of my way but these are some of the reasons why I will make the drive. "

"Great job"

"The staff was incredibly helpful and friendly over the phone and in person. Great first visit!"

"curbside service was efficient. "

"The staff demonstrates exceptional quality of care for my pup. 10/10 would recommend"

"As always, the staff and doctors were caring, professional and kind. They listened to my concerns and explained their diagnosis to me. I appreciate all your efforts to keep everyone safe in light of the Covid virus by coming out to the car to pick my pet up and then calling on my cell to discuss the results of their exam. Thanks for your excellent care of my dog."

"Staff was nice and very was clear with what was needed. Really straightforward and pleasant experience. "

"The visit was great. Fast service I guess my appointment was at a good time even for a Saturday. "

"Very helpful and kind staff. Great hours of availability"

"Our last visit was for Rx pick up for our dog. We called the order in and a cheerful office staff member called us when the order was ready. At that time, we prepaid with a credit card. Then we drove to the office and called the friendly front desk employee for pickup. Your office then placed the order in a box outside the front door and I walked up to get the order. No physical contact needed. So, we are all safe during this time of COVID. A smooth. efficient way to handle things. Kathy & Rich G"

"Great! Buster’s history was taken prior to appointment. Everything was done as requested- heartworm injection, eyes rechecked and refill for flea meds"

"You are amazing Amanda is the best! She has two Great Danes & is very helpful with my boy Tuxedo 😊 "

"Always a pleasure dealing with Country Oaks Pet Hospital."

"I have a lot of trust with my pets at Country Oaks. "

"great"

"Great Job with taking Care of Arlo! I loved getting a picture text of him while he was in the vet office(: "

"I think you provided excellent care. I have no complaints or comments on things you should change. "

"I felt cared for immediately with extra effort taken to get to know our cat prior to dropping him off. I was nervous about not being able to go inside the room with him but I am confident that his experience was a positive one. thank you! "

"I appreciate COPH very much. Great care, friendly service. Thank you"

"This was our first visit. No complaints or suggestions. "

"Your friendly staff respond quickly and efficiently!"

"Everyone was pleasant, helpful and friendly."

"Pick for meds was quick and easy!"

"I always have a great experience at country oaks. I wish I could have gone inside with Herbie at his last appointment but I understand why you’re taking precautions!! "

"My first visit was excellent. Everyone one I had any contact with seemed to enjoy working with the owners and the patients. They sent me pictures of my bird enjoying himself in the room with the tech."

"You are doing great! Your phones are answered promptly by knowledgeable staff. Everyone I've spoken to has a positive attitude and obviously cares about animals when I see their interaction with my pup. After the appointment Dr. Chiu called and explained everything and asked if I had any questions. I did not feel at all rushed. Very pleasant experience."

"Great service!"

"I think you all are providing a valuable service during a challenging time. I appreciate you all!"

"My pet's first visit went amazing. I couldn't have asked for a better experience."

"Wow...congrats all...what an amazing visit. From your tender loving care of Bella, the pictures you sent of her in treatment, the comprehensive exam, the artists rendition of her on the take home bag to the great communication between Dr. Imig explaining everything in detail, I am so grateful. Bella is doing well...her nail trim ...great...the shot for itching worked immediately and she is much happier now. Great work by your technicians and receptionist too...a beverage for me ...much appreciated. The best Vet appointment ever. You should feel proud of how perfectly detailed your system works and a great staff!!!"

"I’ve always been very happy with my experiences at Country Oaks. I have a skittish dog, and the techs and vet always do well by him. People are friendly, service is timely."

"I liked that the doctor called me, the staff were friendly and informative. I’m glad I found a good vet hospital for Kiki. I had an overall good feeling after my visit. "

"Typically, I would have been uneasy about not being present for the exam, but having been very impressed on my last visit, I was comfortable waiting in the parking lot, knowing my pets were in good hands. Covid procedures were very reasonable & well-handled, & I appreciated that I was still able to speak with the vet directly, even if I couldn't be in the room. I honestly can't think of anything critical to say! :)"

"I love Dr Irene. She is so compassionate and caring, she has cared for out cat for 18 years, and now, at the end, she is stepping up in her usual way. Your lab results came back quickly and eveything has been on the schedule you told me. "

"Dr Irene is the best! So glad she moved to Country Oaks"

"We love the care and attention we get from the staff and Dr. Johnson. Hope the COVID protocols end soon...."

"Always good service, particularly liked the Covid-19 protocols. "

"I always have such a great experience at your facility. My two cats were seen here last year. The staff is always very friendly and has a smile on their face. I never feel worried handing my puppy over to you as we cannot come inside. I know even though I’m not with Bella that she is still in very good hands. The staff and doctor are always kind and caring. I also like that things are explained before hand and I know how much will come out of my pocket so as there is no unexpected costs. Thank you for all you do!!!"

"Everything went well. Bear does not like to come in but your staff was great."

"Everything was find."

"I found this veterinarian practice off of Yelp after a list from the House Rabbit Society list of vets were unable to take me. McBun’s current vet moves to a better job so unfortunately, they couldn’t get us in until December. I wasn’t going to wait that long for care so it made sense to have two vets (local in SF) and in Sacramento, where my family lives. I was impressed with the level of service and approach during these uncertain pandemic: steps to ensure safety, social distancing, all the while maintaining the level of excellence seeing the furry members of our family. The check-in process was smooth, as was the clear and concise directions from the staff who spoke to me over the telephone, handled McBun’s carrier to/from the car, and the veterinarian’s diagnosis/treatment plan moving forward. I can only imagine what McBun must have been like (I know how he can be) but had utmost trust in the staff and practice here. Thank you for making his/our first visit seamless, I’m so happy to be a client here!"

"Great communication, SUPER friendly tech, and fairly timely considering all the changes and new processes. "

"The people working there are always pleasant and caring. I feel like they are kind to the animals and that makes me feel better about trusting them to care for my kitty. I’m so happy I decided to bring her here. The Dr.’s are knowledgeable and have answered all my questions. "

"Customer service was great and the doctor who saw chubby was amazing. She was informative, empathetic and listened to what I had to say. I truly appreciate her and I wish there were more vets like her. "

"Friendly professional staff. Great first experience."

"Great experience! Can’t think of any way to make it better "

"This is our first time using your facility, and I really liked the experience of it. Oynex seemed content after coming back from getting her shots. I will continue to use Country Oaks Pet Hospital for my baby Oynex. Great job, and the doctor was very informative with everything."

"You were recommended to me by the Clifton-Loper family and what a blessing that was😀 my little Rusty means the world to me and whatever happened to get him in such bad shape so very quickly ( still leaning towards a spider bite) we all don’t know but you treated him immediately and so gently and so kind to me in my anguish I can’t thank you enough. We have found a new vet!"

"Outstanding service"

"Amazing! I love this place so much! I’m so lucky to have found them because they truly treat your dogs like family! One of my dogs is super scared of the vet but when he goes here, he does so much better! I can go on and on about how top notch this place is! I highly recommend them! "

"Everything was great."

"You’re doing well. The online appointment works fine. Safety concerning COVID-19 is great. Also, staff are professional and friendly with my pet. I appreciate your services and support. "

"Loved your streamlined process given covid for dropping pets and picking them up. Super easy!"

"From the time I made the appointment to the time of the exam, the experience was great! The veterinarian listened to my questions and answered each one thoroughly. The staff was helpful and compassionate. I felt that every person I interacted with was helpful, patient, and not rushed--I appreciate that very much. The process was efficient despite the necessary COVID protocols. We are happy that we selected Country Oaks Pet Hospital for our babies, Agate and Franklin. Thank you! "

"I will bring Punkin to Country Oaks from now on."

"OMG!!! You are the very best vet we have ever had, and I cannot thank you enough for the care, concern and respect you show our furry family members. Roxanne absolutely LOVES Claire, and thank her and Dr. Imig from the bottom of my heart for everything. So long as we continue to receive this kind of care, we will be with you until our doggies take their last breaths, and beyond!!! Hugs and tail wags, Debra, Dan, Roxanne and June Buggies."

"They took great care of my little fur baby :) "

"I think you guys are doing great"

"Very smooth and professional process Staff was incredibly helpful and courteous "

"I had a very pleasant first time experience. I brought in my dog, Tamale, for basic grooming (nails and glands) as well as microchiping. Everyone on staff was really friendly, knowledgeable and I didn’t feel rushed over the phone with any of them. Everyone answered my questions thoroughly and let me take my time. This is always impressive to me, for I know veterinary professionals are busy people. Glad to have this establishment as Tamale’s new veterinarian. "

"I like that I was able to speak with Dr Irene even though I wasn’t able to be with my cat during the exam. I appreciated the update on how he’s doing "

"I just went by to pick up a prescription but the process was easy and staff are very friendly. "

"So glad you are taking Covid precautions. Quick, friendly service. Seems like staff really care about my dog. Weekend appointments make it so much more convenient."

"Excellent communication and show you love pets"