"fantastic staff that cares about pets and does a thorough job. absolutely no complaints :)"
- Danielle Smythe
02/22/2021 22:00:04
"I’m very happy with the way my dog is been treated there , I feel very secured taking him there thank you "
- Elsie Gleaton
02/15/2021 03:08:09
"I'm so glad we found your practice! Thank you for your insights on how to take better care of Gary, but also for all your local knowledge as well. We look forward to seeing you again soon. "
- Michelle Spoonhour
02/13/2021 22:42:33
"I took both of my cats in because they wouldn't eat anything. Megan, the tech, asked as many questions as she could to relay the information to Dr. Timberlake. Dr. Timberlake did multiple tests, that all turned out to be normal, and try to determine what the cause was for BOTH cats not to eat. They were even thinking outside the box to determine what was the cause, to no avail. Dr. Timberlake gave the information about my cats to Dr. Garcia, as Dr. Timberlake was at the end of his shift. They gave me an gel appetite enhancer which seemed to do the trick. They have called several times to make sure they were both eating and doing well. I cannot thank everyone for the care they gave my fur babies. Thank you everyone."
- Karrie Fox
02/13/2021 19:35:04
"Excellent loving care and treatment by the best team! My 3 pups love to go to visit"
- Joanne Tyler
02/13/2021 13:16:36
"Best in town love them! Even if they are busy they still take the time with you that you need "
- Jo Ekern
02/13/2021 04:04:41
"I was impressed by the fact that all my questions and concerns were addressed and I was able to speak to the Doctor directly. I also, received a call from the the following day to see how my dog was doing after the visit"
- Adriana Manzanares
02/13/2021 01:38:39
"I think my husband felt a little rushed and overwhelmed and didn't ask everything he wanted to. Otherwise you guys were great. You treat Finn like a rock star. Thank you for taking such good care of our frisky little guy."
- Tim & Candy Magoon
02/11/2021 19:12:31
"Outstanding staff! Professional, thorough and kind. I appreciated the safety protocols as well. "
- Robin Gibbons
02/11/2021 14:41:53
"I have actually been considering finding another vet. Although I truly appreciate all the people there and respect you, twice now you have told me what a service would cost and then the final bill was excessively higher. After my dog's dental you said that all was well and that there were no unexpected problems so of course I expected the base price that you had given me. It was $200 higher! Then after my dog received a wound, you came out and showed me what the bill would be and it was over three times that! I am a senior living on a very limited income and I cannot afford to do business this way. I'm sorry because I think you are all very nice folks but I need to find a vet who can work with me financially."
- Ann Hughes
02/09/2021 00:48:49
"Everyone is so Kind and caring!"
- Mary Day
02/07/2021 00:28:15
"Everyone is truly great and they explain everything so that you know what your pet needs and how to best meet their needs."
- Liz Descar
02/06/2021 21:49:10
"Holly loves y’all "
- Leslie Case
02/06/2021 14:36:19
"You ass. are the nicely and always so helpful and kind."
- Barbara, Ron DeLisle
02/04/2021 13:29:01
"I paid for the xray consult but never received the result of the consult. I would like to see what the result was."
- Joseph Onove
02/03/2021 22:14:58
"I really liked the fact they kept you informed on what was going on. Not being able to go in with him being kept informed made it easier "
- Linda, Anthony (son) Carlile
02/01/2021 01:10:28
"Your staff are great, & the whole system seems to work flawlessly but the bottom line is my pup is almost back to 100% & that’s all that matters, thank you "
- Scott Kiely
01/30/2021 22:41:16
"hogan and megan bonded"
- Warren Cassirer
01/30/2021 18:09:27
"Very knowledgeable staff Pleasure to do business with"
- Tom Ladd
01/29/2021 21:18:35
"Thank you, it’s so comforting to move to a new area and find such caring and compassionate people to care for my littlest family members!"
- Joseph Livingston
01/29/2021 20:10:39
"We thoroughly enjoy the staff and Dr. T... we have yet to have had a bad experience, all though we do apologize for the behavior of our demon cat. At least the dogs are good! THe most difficult thing for us is to remember the driveway entrance is BEFORE your sign. Keep up the good work!"
- Lara Burau
01/29/2021 10:40:26
"Everyone made us feel comfortable. Didn't push things we didn't want and did not make us feel uncomfortable that we didn't. Our experience has always been good here."
- Shelly Burghoffer
01/24/2021 20:45:35
"Dr. Garcia was great. He gave me a list of options and explained everything carefully. Couldn't ask for a better vet.!!!! "
- Beverly Roy
01/23/2021 14:22:24
"Everyone was so nice, informative and attentive. We loved our first experience!"
- Desarae Dohogne
01/22/2021 02:53:26
"Great Caring Professional Staff "
- Robert Wild
01/21/2021 02:41:53
"Wonderful job very professional yet you still feel welcomed and your pet is very important to them as well. "
- Gene Haley
01/17/2021 20:12:39
"We just love you guys. Y'all are awesome. Max is a hot mess but you do get him feeling great again. Thanks. "
- Katie Watkins
01/16/2021 23:11:37
"Incredible Doctors and staff at SE Vet! I’m so lucky to have found you first when I moved close by. Not every outcome is the one we want, but I have faith in your diagnosis and am glad you allow me to choose what path is best for my animals based on who they are. Thank you from the bottom of my heart for every regular and extra mile. "
- Angela Shields
01/16/2021 21:23:08
"We love everyone who helps take care of our fur babies!! You guys go above and beyond...keeping in touch during off hours...and it is part of why we love the Southeast Vet Family "
- Aaron, Aimee Coates, Hall
01/14/2021 21:52:33
"Dr.T is a great doc and has an amazing staff.. Every one there is supper friendly and very helpfull."
- Robert Sanzone
01/12/2021 22:35:49
"I really appreciate the COVID protocols. Great customer service. I wish doctors for humans were as thoughtful and explained as much as you do!"
- Elizabeth Guthrie
01/10/2021 19:07:18
"I thought the whole staff to be very professional and very thorough in addressing the issues concerning my boy “Bailey” I was very thankful for their very personable expertise.🐶"
- Denise Edwards
01/08/2021 23:26:23
"I had concerns after my dogs surgery and Kelly was great !! "
- Tammi Smith
01/06/2021 13:36:17
"You guys are just wonderful. Please put the email address for after hours questions on EVERYTHING. I had questions about my kitty after his two I night stay. The discharge nurse said use email for questions and I didn't have it right away."
- Renee Leigh
01/02/2021 18:32:25
"I truly appreciate the patience and support from everyone here. They were very willing to answer any questions I had and gave multiple suggestions for every choice I had to make. Will definitely be returning and referring any other pet owners "
- Eli Hoyt
12/31/2020 23:08:00
"It's very important, for me to trust that you will always do what best for Bama. I would also hope, at a price that is fair. We are really pleased with your expertise and care. Thanks Clay Dillard"
- Clay Dillard
12/31/2020 20:09:53
"Love you guys!"
- Lynn Brown
12/31/2020 16:28:52
"Love your office and the staff. You guys got a through a very difficult time and did with grace and compassion. Now we will never go anywhere else. "
- Nicole Poore
12/29/2020 23:44:45
"My kitty was ill and I appreciated that I was given an appt within an hour. They took care of her so she could come home and helped her to get to the place where her body would act naturally again. "
- Nancy Welsh
12/29/2020 20:47:29
"Because of the Covid, I was not able to enter the premises so I cannot vouch for its true cleanliness."
- Jean Viscariello
12/25/2020 17:22:38
"Always receive service above and beyond all expectations "
- Gayle Webb
12/20/2020 23:10:05
"Not sure about the inside of your office as I was outside the entire visit."
- Rick Gomez
12/20/2020 00:31:00
"Megan and Dr. Timberlake, the whole Staff, they are the best! I would not go any other place with my pets! They took Care of my Patches, and every thing I had requested, They are the best!"
- Todd LeClaire
12/16/2020 15:14:34
"I love this clinic, the staff is so caring and loving to my Tessy Mae!"
- Julia Hall
12/13/2020 17:18:31
"Thank you for making every effort to Dr our beloved Jakey back to life! He was very sick and within 3 days he was back to being his annoying “big boy” self! It was expensive and unexpected but every effort was made to take the best care of him possible. The care he received was above and beyond. My son loves his cat. I’m very grateful for his care. "
- Cheri Clark
12/11/2020 02:35:27
"We love Eric and Jess and Courtney!"
- Joi Straaten
12/08/2020 20:29:26
"You all make our day every time we come. Thank you for making us always feel like a priority a d a part of your family."
- Holly Morrow
12/07/2020 23:32:40
"The most Honest Vet in St Augustine.. He has always understood my Feelings and always made me feel Great about my decisions. After consult. Great Vet and wonderful personal. I rate an A +. Thanks... "
- Blaine Johnson
12/06/2020 00:10:17
"Name unknown (or not remembered)"
- Roy Jones
12/05/2020 18:41:23
"Love this practice!"
- Rhonda Taylor
12/03/2020 19:08:25
"Lauren , Courtney today and all of the staff are always patient and professional. Drs. Timberlake are tops. We are very fortunate to have them in our community. "
- Martha/Robert Lee
12/02/2020 17:39:17
"I have never been to Southeast Veterinary Hospital without feeling my dogs were given the best possible care by everyone. Thank you for the peace of mind you always give me with your obvious care and concern for my four-legged soul mates. I highly recommend you whenever I have the chance. Please don't ever change!!"
- Ann Brogden
12/02/2020 03:01:11
"The place was filthy !! (Waiting outside in the #11 spot on the dirt might have something to do with the cleanliness question). You all are great. "
- Daniel Daugherty
11/27/2020 03:09:54
"Dr Mr T and the tech were great ( tall man with dreads) didn’t remember his name. Always a great experience, but someone called the very next day to check and see how Prue was and that made my day. Thank you guys for all you do. "
- Shirley Edwards
11/25/2020 12:27:17
"I love the staff and Doctors. My main complaint is the wait time. I do understand that with the new set up that it is going to take a bit longer although I have worked is a office for years and know that it's not courteous to make people wait when you have ask them to be at your office at a certain time and you don't attend to them at a prompt manner. For instance I did call to let them know I was going to be picking up meds and gave them a 10 min eta. They said that the meds were already ready for me. I get there waited 5 min after calling to let them know I was there. I paid and then had to wait 15 min for them to bring out the meds. I have always respected your time by showing up at my scheduled appointments ON TIME, please respect the time of your customers that love there Vet. "
- Jennifer & Kenny McManaway
11/23/2020 12:57:26
"Daisy is so special-genuine, knowledgeable, truly a large asset to your staff! Actually, there is not one employee that is not over and beyond so period! Dr. And Mrs. T have composed an exemplary team! The best veterinary clinic I have ever encountered!!"
- Pamela Loescher
11/22/2020 05:37:49
"Kind, patient, down to earth, pet-centered care. Nothing but good things to say!"
- Danielle Smythe
11/22/2020 03:24:11
"We were extremely pleased with our first appointment and we are looking forward to having you take care of our Buddy for a very long time!!"
- Mary Weir
11/22/2020 02:34:03
"The gentleman that clipped Mona's nail was very caring and polite! Thank you for taking such great care of my baby."
- Mary Day
11/22/2020 00:33:35
"Always happy with the friendly staff here "
- Gina Kans
11/20/2020 01:29:01
"Everyone has been great with Kricket. You have made the heartworm procedure go very smoothly and for that we are grateful. "
- James & Carey Cramer
11/19/2020 23:47:04
"All answers concerning clinic were guesses, as I could not go in."
- Gary York
11/16/2020 20:57:32
"We really don’t know if things were clean or very clean. We didn’t go inside. We really appreciate the contact with staff and with the veterinarian. Barely seem to love the attention he received "
- Claire Dingfelder
11/14/2020 21:56:32
"Dr. Timerlake was his usual caring professional. "
- Lisa Kilbride
11/13/2020 13:03:00
"Please consider changing the question regarding the cleanliness of the facility. Due to Covid I never went in to the facility to have a basis to respond to that question. My car was very clean...except for the dog fur 😊"
- Deb Boswell
11/13/2020 02:13:36
"yes, every time I come in the customer service I receive is amazing, and makes it worth it to keep bringing my dog back, and from the time I call to let them know we are outside, to when the tech gets him and bring home back, the service is always amazing, I don’t ever wait long at all, my car wouldn’t start this last time, and one of the associates came out and helped me jump my car, if that is amazing customer service I don’t know what is, thank you to the staff and doctors you guys do a amazing job and keep Otto and I coming back!"
- Michelle Jordan
11/13/2020 00:09:45
"EVERY one I spoke with was kind, knew their job and was helpful . "
- Leslie Tennyson
11/12/2020 15:51:10
"The girls that answer the phones, the ones who come out to get Buster and groom him to the person who comes out to take payment are ALL professional, kind and so knowledgeable I would it think of going anywhere else.. it’s very expensive for me but I would not consider going somewhere else. You guys are the best"
- Gayle Walls
11/11/2020 17:17:58
"We appreciate the pet pick up & return at the car during CoVid. Staying safe works for everyone!"
- Genny Pelletier
11/09/2020 20:24:42
"Megan did a great job !! Also Jessica was so very helpful. "
- Tammi Smith
11/04/2020 18:19:15
"The staff is always friendly & professional!! I just needed a prescription and they made it quick & easy!! Thank you!!! "
- Joy Eberly
10/30/2020 16:32:24
"Some of the questions don’t relate to a visit during COVID. We didn’t enter the facility or speak directly to the Vet, but with the assistant and tech. Still waiting in lab work that was sent out. "
- Susie Barnes
10/29/2020 19:13:11
"Due to the COVID-19 constraints all visits are done curbside so two of the questions could not be answered truthful as I didn't enter the building. But the outside was clean and appointment was met promptly. Darla loves her people!❤"
- Diane Boone
10/26/2020 20:18:17
"I contacted Southeast Veterinary Hospital when my dog became sick while we were at a nearby campground. My dog received thorough and excellent care. He's well on his way back to good health."
- Barbara Mansolino
10/23/2020 21:04:53
"The staff was extremely professional and compassionate when it came to taking care of Auggie "
- Richard Santos
10/23/2020 16:11:11
"All of you.🙂🙂"
- Steve Magargle
10/21/2020 15:33:53
"Whether I am bringing my dog in, picking up meds, or calling with a question, every person is always kind, helpful, knowledgeable, and makes me feel like me and my dog are precious family. In June, I brought my 14 yr old Sheltie in and you helped her take her final breath. I thought the pain was too great and I would never get another dog. The emptiness was too great and I bought a Havanese puppy. For a few days I thought it would be too painful to come there with my new pet so I would find another Vet. Then I decided that walking away from all of you and entrusting my beautiful new puppy to someone else was a foolish thought. The first drive to bring my Sadie to you was an emotional one but, as soon as I spoke to your staff, I knew I would be ok and Sadie was in wonderful hands to give her the healthiest life! Sorry I sound so melodramatic but I trust and appreciate eaxh and every one of you. Thank you for being the best!"
- Peggy Kilmartin
10/21/2020 10:00:28
"Everyone has been super duper helpful that I have dealt with so far!"
- Tori Christensen Swamphaven
10/18/2020 18:34:23
"First time meeting and having Tia taken care by Lea - she is great. As always -- great to see Jessica, Eric & Dr. Brittany :-)"
- Teri Austin
10/17/2020 20:15:39
"Love all of the staff there! You guys are great!! Thanks for taking such great care of Duke and Maddie."
- Robyn Rhodes
10/15/2020 19:19:31
"Love everyone at SEVH!!"
- Mel and Lori Lewis
10/15/2020 15:38:15
"Everyone I came in contact with was very professional and pleasant to talk to!!"
- Kaitlyn Thomas
10/11/2020 18:49:51
"Dr of course. And also Jessica always knows everything about our boys when we call. "
- Tiffany Lyon
10/11/2020 15:07:36
"The fur babies love doctor Timberlakes and Eric and Jessica . "
- Patty Keister
10/10/2020 13:04:41
"Kina and Eric greeted me this morning with smiles always a great day to start the day."
- Ana & Brian McDowell
10/09/2020 23:42:00
"Everybody there is fantastic! Dr. Chad and Dr. T, Jessica, Daisy, Kina, Eric, Laura, etc..."
- Carol & Steve Hageman
10/09/2020 13:36:28
"The entire staff at SEVH are amazing and caring. Would never go anywhere else. "
- Robin Cacchio/Toton
10/09/2020 13:15:03
"Dr Chad, even though he didn’t specifically diagnose Olive’s itching jowls malady, he felt the steroid regimen would alleviate her problem."
- Roy Jones
10/06/2020 14:24:28
"You all make my day! Bella and I always love visiting. "
- Mary, Jay Foulks
10/04/2020 17:02:57
"OMG I forgot her name but she was a cute young girl with long dark hair. She was so sweet and very knowledgeable. Everyone there is awesome. When I call or have a problem. I am so sorry I forget names. I know Daisy was one girl too. But honestly everyone is great. Thank you all again for helping me out so much. Sally Walsh"
- Sally Walsh
10/04/2020 16:40:14
"Everyone! :)"
- Barbara Galambos
10/04/2020 12:14:16
"Everyone is top notch and Christine was super thorough! Thank you!"
- Christine Molinaro
10/01/2020 15:09:14
"We will be back. I actually would like to be in the vet but due to Covid I know that was impossible as the only thing I missed."
- Sally Hagan
10/01/2020 13:08:31
"Everyone is always kind, helpful, and courteous. "
- Margaret Ditusa
09/30/2020 15:56:06
"Christina always goes above and beyond with explanations and customer service. Your staff here are top notch "
- Joanne Tyler
09/29/2020 23:44:22
"Thank you so much!!!"
- Eve Symons
09/27/2020 15:41:05
"The employees that work here are always pleasant and very caring. We love Dr. T"
- Carol Eichelberger
09/27/2020 11:28:37
"Lea was absolutely amazing! We love her❤️ She is fantastic with people and fur babies!"
- Kevin Wolcott (Lea's Dad)
09/25/2020 14:28:37
"Friendly, Fast, Helpful and Thorough"
- Bri Geer
09/25/2020 06:10:30
"Excellent service with the drive up because of COVID. Thanks "
- James Bosworth
09/22/2020 23:52:20