"I came in on a Friday, which I learned happened to be a very busy day for the hospital. I waited a little longer than usual in the exam room to meet with the doctor, but the rest of the visit was great! Dr. Max eased my worries and answered all of my questions about my cat. As a pet parent, sometimes it's hard to know when to take in your pet for a visit. I've jumped the gun before and I was afraid of being lectured again (I was lectured by a different doctor before) about taking in my cat for a simple issue that would have resolved itself. However, my conversation with Dr. Max eased my mind and made me feel more secure about my decision to come in. I like that he explained the possibilities of what it could be, and he also explained the steps we would take if his condition didn't improve. After some probiotics, my cat is doing much better, but I am glad to know that there was a plan in place in case he needed it. Also, shout out to the staff up front! I don't know how to describe it, but you're all very friendly and you guys always cheer me up. This hospital is a bit of a drive, but between the friendly staff and the honest, thoughtful care of the doctors, I always feel like my pets and I are in good hands. Keep up the good work, everybody."
- Samantha Concklin