"Dexter is a very anxious dog, especially when coming to the vet. The Sand Creek Staff has gone above and beyond to make each visit as easy for Dexter as possible. We recently had a "happy" visit to help Dexter with some of his anxiety when visiting the vet. The staff went out of their way to greet Dexter and give him treats to help him become more comfortable with the environment. "
- Elizabeth Ives
03/21/2019 18:11:52
"My husband and I love Sand Creek. We went here with our senior pup until he passed, during this time the staff and Dr. Carmichael were extremely helpful and supportive. Now we are back again with our new puppy and I know we are in good hands. I love being able to call and ask questions as I need. Dr. Carmichael runs a great practice and she really cares about her clients. "
- Kelly Teufel
03/21/2019 17:44:23
"We saw Dr McDaniel and he throughly explained my concerns "
- Beverly Sim
03/20/2019 21:02:58
"The staff is, as always, kind and loving to the patients, and Dr Sonnenkalb explained every step along the way, and the diagnosis. I always feel my feline friends get first rate treatment at Sand Creek Animal Hospital!"
- John Wirenius
03/20/2019 01:56:29
"We absolutely LOVE SCAH!!! Everyone is amazing!!"
- Kristen Donnellan
03/19/2019 18:13:34
"Wonderful care for our pet. Very thorough in explaining and giving information on her weight. Also follow up call from Doctor on possible issues to watch out for "
- Alan Bergeron
03/16/2019 17:59:19
"I cant say enough great things about the staff. My little Benson is so scared to go to the vet. They treat him so nice. I always feel so much better with the compassion that they have for our little dog. "
- Karen Smith
03/13/2019 03:32:31
"The experience here has been like no other anywhere else. We will never go anywhere else, Dr. McDaniel is more professional and thorough than our own primary care doctor. Thank you!"
- Ryan Barbato
03/10/2019 14:03:38
"The staff is always very very nice. I am very pleased to see an entirely separate cat space now for exams with little safe spaces for them. "
- Christina Allen
03/09/2019 16:23:34
"Great caring staff& Doctors !!! Teddy loves you🐶💕"
- Julia Maxon
03/08/2019 17:14:22
"I love how welcoming you all are and how Buddy loves coming in every time. "
- Dean Malagrida
03/08/2019 15:35:52
"My dog is up in age and I have been coming here for years and feel great about the care she gets."
- Gina Nichols
03/06/2019 21:47:53
"Dr. McDaniels took a lot of time to address the issues and answer my questions. I appreciate his concern."
- Sara Kremer
03/06/2019 18:17:16
"The staff at the front desk, the technicians and Dr. McDaniel are all incredibly friendly and professional. They’re always willing to answer any questions I might have."
- John Vergare
03/06/2019 00:18:45
"Gus gets wonderful care and attention Sand Creek Animal Hospital. The staff are welcoming and friendly. The veterinary team are attentive, compassionate, and knowledgeable."
- Allisa Cronin
03/02/2019 20:51:38
"I find each interaction to be so kind and genuine. This recent unexpected surgery was handled with professionalism and a personal touch. "
- Carmella Dennin
03/01/2019 17:44:12
- Peter Biagiotti
02/20/2019 19:49:39
"My experience was excellent. I’ve owned my own business before so I know how it works... I will tell you NO ONE in the Capital District has ever crossed their t’s and dotted their eyes like you have... right down to the I call it ditty bag of goodies that Cooper received. Consistency is the key but you have already exceeded my expectations...Thank you🐾 Betsy Kapner"
- Betsy Kapner
11/18/2018 09:48:50
"Awesome practice - timely, friendly, knowledgeable, helpful, caring, staff ! Thank you!!"
- Pat Nachtrieb
11/16/2018 19:27:52
- Steven Mafrici
08/19/2018 13:30:55
"We are very happy "
- Adrienne Weiss
08/07/2018 13:59:03
"I love when I bring my cat Sherman in, everyone seems to know his name and they are so kind. Great care at sand creek animal hospital. "
- Megan Zandri
08/07/2018 12:23:04
"We always have a good experience "
- Ernestine Venable
08/07/2018 02:43:06
"Matt & Ann are the greatest! Staff is friendly & welcoming every time we come. Never had a bad experience."
- Robert Becker
08/07/2018 01:25:05
"I thought you guys were extremely welcoming. I love that whenever I call about Fitz, you actually remember who he is. Makes it more personable and it makes me extremely comfortable knowing that there's a better level of care because you know him as Fitz and not another cat. We all laughed together at how silly he looked wrapped up as a calm cat burrito. I couldn't ask for better service. I'm always coming back here."
- Haya Haddadin
08/06/2018 19:50:54
"The customer service is always excellent ! For the 2 years I've been coming here, Brewster and I have zero complaints. "
- Frannie Berja
08/06/2018 19:47:38
"Don't change a thing"
- Terri Boschetti
08/04/2018 19:22:15
"Sand Creek Animal Hospital is the ONLY place I would trust with my dog's. They are not only professional but personal as well. I don't feel like a "customer", I feel as if they've been family all along."
- Amanda Gallimore
07/28/2018 04:51:26
"I love your office, everyone there is great!! The spray cheese... needs to go. Lol makes the Puppys belly hurt! Besides that you are the best vet I have ever had!!"
- Tara Brand
07/28/2018 01:02:07
"I wish the prices were not so high"
- Robert Sonnekalb
07/27/2018 23:44:12
"Friendly, caring, professional, I wouldn’t go any place else. "
- Mary Burt
07/24/2018 19:44:27
"The practice is so compassionate...from reception, to techs, to doctors. I am unable to accept phone calls at work, so I try to call back. On Thursday, Dr. McDaniel called and I called back. When I told the receptionist that I was calling to return Dr McDaniel's call, she had just called and left a message as well, so she thought I was returning her call. It may be helpful if receptionists are aware when Docs leave messages, so when clients call back, we are put through. It was just a timing thing- not a big deal. Just a suggestion."
- Patty Pinkham
07/09/2018 20:17:45
"Was a little surprised that the Doctor didn't put the first dose of ear drops in Marmalade's ears to show me the best way to do it. He was very brief and Marmalade was back in her carrier very quickly. "
- Susan Lunow
06/29/2018 19:55:42
"Good care was given 2 my cat, Huey Hacker! Thank U!🐾🐾"
- Beverly Hacker
06/22/2018 23:01:54
"Doing great, still wish you had weekend hours."
- Michael Wood
06/21/2018 22:36:29
"Doing great wait time could be less"
- Kathy Natale
06/20/2018 14:32:12
"This was only my second visit but so far I am pleased. "
- Bernice Santos-White
06/18/2018 12:26:36
"Everyone on staff is attentive, friendly and helpful. We never feel rushed and have plenty of opportunities to have our questions answered. Daisy is handled with kindness and care. "
- Nancy Stockwell
06/15/2018 07:11:27
"On time, work done efficiently...professionally and with personal character"
- Lori Santos
06/08/2018 16:05:31
"The entire staff is great, I’ve felt comfortable asking many questions and feel very confident that the entire staff is knowledgeable. At first my dog was scared to go to the vet. Now he enjoys it and loves going! "
- Chloe Ketcham
06/08/2018 16:03:27
"Cannot think of anything "
- Naser Sweet
06/08/2018 16:01:25
"Service and staff is AMAZING!!! I do However feel somethings seem are very pricey!!!!!! We just got a rescue and having been surprised by the hefty price tag to fix his ears I was Surprised there was no rescue discount mentioned!!!! I’ve heard of it through friends and coworkers. I will Be inquiring although since your office is so thorough Im pretty sure it would of been mentioned! Other then that everyone there is truly amazing! "
- Tina Cascone
04/15/2018 20:12:51
"Great service by everyone!"
- Kathy Bellochio
04/15/2018 12:19:48
"We have a good experience every time we come. No complaints from us or jacket."
- Ernestine Venable
04/15/2018 02:41:01
"Extremely satisfied. Everyone is very friendly , informative and helpful. Your facility is very clean and welcoming. We recommend you to all our friends ."
- Roxanne Fitzsimmons
04/14/2018 11:55:16
"Short wait, friendly & competent techs, love the doctors, all very good."
- Susan Weber
04/14/2018 11:55:01
"Excellent service and friendly."
- Frank Campanella
04/13/2018 10:21:52
"I LOVE sandcreek animal hospital and truly can't say enough good things about it. Everytime their is an emergency with my dogs Charlie and Swiffer you guys are so quick to get them in. You know our pets and truly care about them!"
- Karissa Shumway
04/13/2018 02:27:56
"Great visit love the staff and doctors.... a little pricey though. 😏"
- Stephanie Flood
04/12/2018 21:54:05
"All my visits thus far with my puppy have been excellent. The vets and techs have been willing and able to answer all of my questions, and provide me with the proper resources needed to make decisions in the best interest of my dog. The place is very clean, well-lit, and well-decorated. I love that there is free coffee/beverages in the lobby. When calling to make appointments or to refill meds for heartworm/flea and tick, the staff has been helpful and made the process very easy. My experience with Sand Creek Animal Hospital thus far has been excellent!"
- Hollie Garber
04/12/2018 17:55:17
"Very good. Pumba is very skittish when he is around people he does not know. Whenever we come in the staff takes there time with him so that he doesn't get to stressed."
- Joyce Finneran
04/12/2018 16:37:24
"amazing best people and pet care"
- Ryan Williams
04/11/2018 19:10:15
"Always able to get appointment when I need to. Friendly, courteous and knowledgeable staff and doctors."
- Linda Nash
04/11/2018 14:15:40
"Our vet is always wonderful. The only thing this time was we waited a long time for tess's (our dog) to come in. We were offered refreshments while waiting. Our overall experience at sand creek is great. We love that our vet is always on call on the weekends in case we have a doggie emergency. That gives us a piece of mind, especially being that one of our dogs have epilepsy."
- Ada Spadaro
04/11/2018 14:04:00
"Very pleased with your treatment and care. And the attentive service and excellent customer service skills for the owners. "
- Kathryn Abbate
04/10/2018 16:04:20
"Excellent experience "
- Nilda Rapalo
04/07/2018 23:34:12
"The customer service at the front desk is always wonderful. From there on, every person we talk to is always looking out for our dog’s best interest and works with us if we can’t afford something at that time."
- Amanda Graziano
04/07/2018 13:16:41
"As always Lenny was treated with kindness & respect and given excellent care."
- Amy Rubino
04/07/2018 13:06:25
"The staff at Sand Creek Animal Hospital are wonderful - friendly, helpful, and caring. Dr David is the best veterinarian - knowledgeable, professional, and kind. The facility is clean and welcoming. We will continue to use Sand Creek to care for our pets. "
- Nancy Ruppert
04/07/2018 12:14:55
"Always treated with kindness and respect."
- Ellen Tidings
04/07/2018 11:56:35
"Love all the vets and staff. Very helpful and friendly. "
- Joyce Chambers
04/07/2018 10:18:16
"Your receptionists are outstanding. Always helpful and if I need to speak with a vet, I don't wait long. I don't know how you do it but Lassen has never snapped at any of the staff or doctors. He would sooner snap at me then snap at any of you. Keep you the good work. :)"
- Jeanne Barnes
04/06/2018 22:07:07
"We are very satisfied with care Cassie received."
- Bruce Myers
04/06/2018 15:37:17
"You're doing great! I've never had a bad experience."
- Julie Harris
04/06/2018 15:32:34
"I think the staff here are superb and very professional in their services provided to my little four legged boy. They take time to answer questions and give clear explanations! Great job guys! Ty"
- Sharlett Cummings
04/06/2018 06:17:07
"I have seen all the doctors at Sand Creek and I always feel like each one takes an interest in helping my puppies. I feel Everyone who works at the hospital make me feel welcomed and care about. Thank you"
- Sharon Morin
04/05/2018 19:37:47
"You have all been great with all of our pets. The follow up on and the phone calls for the follow up show a level of we care. Its very much appreciated. "
- Jeff Moore
04/04/2018 19:47:55
"You are doing everything right. Stella loves to come for her appt's. She never feels anxious. Everyone is calm and so caring."
- Joseph Figler
04/04/2018 19:30:45
"Sand creek animal hospital is a very compassionate and caring facility. I have been going there 13 years and would never choose any other vet to care for my animal.Dr.Sonakaub goes above and beyond to make sure pets are healthy under his care.He always callls you to make sure your pet is ok after our visit. This means alot to a pet owner.This shows there compassion for animals.thank you for being a great animal hospital for us."
- Robert Hughes
04/04/2018 17:56:05
"I always feel that my pet and I get attentive and thorough care."
- Iris Broyde
04/04/2018 17:23:10
"Dr. McDaniels took extra time to discuss Clover's feeding habits and caloric needs. I didn't expect this level of service, and am extremely happy with it."
- Ben Maggi
04/04/2018 13:04:16
"Staff is always friendly and get us right in "
- Penny Ronovech
04/04/2018 11:44:06
"I am very happy with the care my dog receives. On top of everything and working to do everything to keep him healthy and happy."
- Courtney Degli-Angeli
04/03/2018 23:31:35
"Been with you since 2002. Wouldn't go any other place."
- Linda Swartz
04/03/2018 20:40:55
"We have come to you for several years now. I am very picky about who takes care of my pets and don't mind paying more for quality care. We find everyone in your practice to be kind and compassionate and you give the best care to our pets."
- Jeannine Kaminski
04/03/2018 17:10:18
"Everything was excellent "
- Alex Sazon
04/03/2018 13:49:53
"I love the fact that I can call and you are always there to see Ozzy no matter what’s wrong, You really care about each patient and I always trust the care he gets there. "
- Tracy Ahtila
04/03/2018 10:56:22
"Each time we have been to Sand Creek, it has been a positive experience. Having a senior dog can be challenging, but Dr. Carmichael is so supportive and does not pressure us into making decisions. I love being able to call and speak with a doctor who seems to listen to my concerns and genuinely care for my dog. "
- Kelly Teufel
04/02/2018 14:50:15
"Best care and doctors thank you ! "
- Patty Rumpelt
04/01/2018 18:02:16
"everything is great"
- Jody Becker
04/01/2018 13:40:20
"Molly isn’t typically an anxious cat, but she was sooo calm during her appointment. We were pleasantly surprised at how well the appointment went. I liked being able to pay for the appointment in the room rather than making another stop. "
- Patrice King
04/01/2018 13:39:15
"Very thorough visit and good followup"
- Barbara Healy
03/31/2018 23:16:46
"Very happy with the service. Unfortunately, my dog isn’t long for this world but Dr. Sonnekalb was amazing with diagnoses and sensitivity to our situation. If I get another dog I would definitely bring her to your practice again."
- Ryan Bennett
03/31/2018 16:16:28
"Very attentive and helpful staff. Doctor McDaniel was thorough, patient and caring. "
- Gina Nichols
03/31/2018 15:00:54
"This was our first time using this vet. The veterinarian was very friendly and personable. I really liked how she and the tech worked to reassure Digby and make him feel safe and secure during his visit."
- Rebecca Mantello
03/31/2018 12:07:36
"We appreciate Dr. McDaniel seeing Lexi for an unscheduled urgent visit to evaluate her leg injury. We’re very pleased with the care from all of your team."
- Joanne Rourke
03/30/2018 21:18:53
"The entire staff is exceptional And treats my dogs like their own and my dogs love them too."
- Patty Cocca
03/30/2018 17:47:46
"Aside for amazing staff, we truly appreciate that you are respectful of our time. We have never had to wait and that means a lot when you have pets that are nervous/anxious, and children and all the hustle and bustle of a family. Now to your staff... every person we have had work with our pets has been professional, caring and patient."
- Katherine Howell
03/30/2018 16:58:24
"Such an incredible experience! You guys are the best veterinarian I’ve ever experienced! Thanks for all the help and thank you so incredibly much for keeping our fur babies healthy and happy. Ps, the chicken treats in the appt is brilliant... why have my other vets not done this... "
- Karissa Schneider
03/30/2018 15:30:42
"Always the best care "
- Michael Rheingold
03/30/2018 15:27:25
"Always pleased with doctors and staff. Professional. Caring. "
- Nancy Goguen
03/30/2018 12:45:02
"Great of our pets and caring professionals!"
- Pam Fitzpatrick
03/30/2018 02:32:38
"We were taken on time and Moe was treated royally."
- Beth Klein
03/29/2018 23:11:43
"Doing great! I love it here and so do my dogs! Everyone is so friendly and genuine and vets are knowledgable and helpful."
- Erin Wood
03/29/2018 22:51:57
"I am very pleased with the service and help that I receive whenever I come . Everyone is friendly and always helpful. You feel good that everyone cares for your pet in all aspects. I thank all of you for being so caring and helpful. "
- Mary Ann Kospa
03/29/2018 01:17:17
"I was very pleased with the wellness check-up. I have nothing to say at this time."
- Matthew Callaghan
03/28/2018 20:35:03
"I've always felt like your staff treats our Oliver like one of their own! For that, we are grateful!!"
- Michele Delehanty
03/28/2018 20:20:28
"Already wonderful!!"
- Pat Shannon
03/28/2018 11:03:35
"You guys are doing excellent. My pup loves coming in and you have made this a very easy experience for us as first time puppy owners."
- Alyssa Szalowski
03/28/2018 10:59:20
"Everyone at Sand Creek is excellent. I do not have anything that I would suggest you change."
- Dennis Gilmore
03/28/2018 10:37:05