"As I has shared before, I simply cannot sufficiently express how thankful and grateful I am for Pioneer Valley Veterinary hospital. Your practice is absolutely incredible. The level of professionalism, Efficiency, compassion, and over all highest quality of care, is absolutely phenomenal. Your practice has saved the lives of our animals on several occasions. Candidly you rarely ever see any kind of business, (not just a Vet) operate so smoothly and efficiently, like a highly tuned high performance machine, as Pioneer Valley Veterinary Hospital does.
My wife and I share the opinion that there is simply no other veterinary practice in the state, (we have both used many other vets in the distant past, over the years) or even the northeast, that offers such an incredible high level of patient care, and customer care as Pioneer Valley Veterinary Hospital. Dr. Underwood, and Dr. Peltier are finest Veterinarians in the entire North East region!!!! It doesn't stop with just the Doctors, as we have had an opportunity to work with each and every staff member at the practice. All of the vet techs and assistants are friendly, extremely knowledgeable, compassionate, professional, accommodating, polite and efficient.
If there is any any issue with our pets health, no matter how trivial or severe it may be, the staff and doctors are on it right away. If we need urgent care and timely care for our pets, the Practice will always do what they can do to ensure that our pets our timely seen. Our pets always receive the absolute best care and treatment available. As I stated previously, the practice is always well supplied with medicine, food and other pet care products needed, and all aviable at reasonable prices. The fees and rates for care are also very reasonable and affordable. Every aspect of this practice it at the absolute highest level excellence.
The follow-up by the doctors and staff is phenomenal. Quite frankly, you could not find a better practice anywhere and people would be making a big mistake to take there pets elsewhere for care. Very rarely do you see a business operate at such a high level of excellence and efficiency in all aspects of the business, but Pioneer Valley Veterinary hospital has found a way to do this, and continues to do it, day in and day out. I highly recommend this practice to any one with a pet, even if you need to travel a distance to Greenfield. Believe me it is well worth the drive and I would travel a long distance if I needed to.
Thank you so much Dr. Pelletier, Dr. Underwood, and the entire staff at Pioneer Valley Veterinary Hospital for your dedication and exceptional care that you offer to our pets. Our pets our so lucky to have you!!!!!!!!!!!!"
- Colin Keefe